Shipping policy

Shipping Policy

Last updated: 24th September 2026 · Kudev Private Limited (MANNLICH)

This policy covers orders placed on mannlich.co. Orders placed on Amazon, Flipkart, Blinkit, Swiggy Instamart or other platforms are shipped under that platform's own delivery terms.

1. Where we ship

We currently ship across India only. Enter your pincode at checkout to confirm delivery and see which payment options are available for your address.

2. Shipping charges

  • Prepaid orders of ₹499 and above: Free shipping
  • Prepaid orders below ₹499: ₹49 shipping
  • Cash on Delivery orders of ₹499 and above: Free shipping + ₹99 COD charge
  • Cash on Delivery orders below ₹499: ₹49 shipping + ₹99 COD charge

All shipping and COD charges are shown at checkout before you place your order. Choose prepaid to save ₹99 on COD charges.

3. Dispatch timelines

  • Orders are dispatched within [1–2] business days of confirmation.
  • Orders placed after [2 PM] or on Sundays and public holidays are processed the next business day.
  • During sales and festive periods, dispatch may take an extra 1–2 days. We'll keep you updated if there's a delay.

4. Delivery timelines

Estimated delivery time after dispatch:

  • Metro cities: [2–4] business days
  • Rest of India: [4–7] business days
  • North-East, J&K, Andaman & Nicobar, Lakshadweep and remote areas: [7–10] business days

These estimates depend on our courier partners and may be affected by weather, local restrictions or other events beyond our control.

5. Order tracking

Once your order ships, you'll receive a tracking link by email, SMS and WhatsApp. You can also request an update by writing to hello@mannlich.co with your Order ID.

6. Cash on Delivery

  • COD is available on select pincodes, up to an order value of ₹[X].
  • A COD charge of ₹99 applies to every COD order.
  • Please keep the exact amount ready at the time of delivery.
  • We may disable COD for accounts or addresses with repeated refused or undelivered COD orders.

7. Address changes

You can change your delivery address before dispatch by emailing hello@mannlich.co or calling +91 90276 90962 with your Order ID. After dispatch, we can't change the address.

8. Failed or refused deliveries

  • Our courier partner will attempt delivery up to [3] times. If all attempts fail, or if the order is refused, it will be returned to us.
  • Prepaid orders are refunded once the shipment reaches our warehouse, [less forward and return shipping charges].
  • COD orders are cancelled, and this may affect future COD eligibility.

9. Damaged, tampered or missing items

If your package arrives damaged or tampered with, please refuse delivery or take clear photos before opening it. If you open the package, an unboxing video is strongly recommended. Report the issue within [48 hours] of delivery by following the steps in our Returns Policy.

10. Contact

For shipping questions, email hello@mannlich.co with the subject line "Shipping — [Order ID]", or call +91 90276 90962.